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BSB20120 CERTIFICATE II IN WORKPLACE SKILLS QUALIFICATION OVERVIEW
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BSBCMM211 Apply communication skills
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BSBINS201 Process and maintain workplace information
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BSBOPS201 Work effectively in business environments
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BSBOPS203 Deliver a service to customers
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BSBPEF201v1 Support personal wellbeing in the workplace
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BSBPEF201 Support personal wellbeing in the workplace
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BSBPEF202 Plan and apply time management
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BSBSUS211 Participate in sustainable work practices
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BSBTEC201v1 Use business software applications
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BSBTEC201 Use business software applications
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BSBTEC202 Use digital technologies to communicate in a work environment
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BSBTWK201 Work effectively with others
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BSBWHS211 Contribute to the health and safety of self and others
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