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BSB20120 CERTIFICATE II IN WORKPLACE SKILLS QUALIFICATION OVERVIEW

BSBCMM211 Apply communication skills

BSBINS201 Process and maintain workplace information

BSBOPS201 Work effectively in business environments

BSBOPS203 Deliver a service to customers

BSBPEF201v1 Support personal wellbeing in the workplace

BSBPEF201 Support personal wellbeing in the workplace

BSBPEF202 Plan and apply time management

BSBSUS211 Participate in sustainable work practices

BSBTEC201v1 Use business software applications

BSBTEC201 Use business software applications

BSBTEC202 Use digital technologies to communicate in a work environment

BSBTWK201 Work effectively with others

BSBWHS211 Contribute to the health and safety of self and others